If you paid in the vehicle to the driver in person right after the trip on a non-cash trip, please let us know with the proof of cash payment below.
Did you receive refund for auth hold?
You may see an authorization hold if you requested a trip or recently added a new payment method. The authorization hold will be refunded in the same day but it may take up to 7 business days depending on the bank. Please refer to the link below to get checked on your transaction details.
If you think you apply to above cases tell us about the charges in the “Share additional details” box.