I had an issue with my pickup

Were you charged a cancellation fee incorrectly?

If you believe you were incorrectly charged a cancellation fee or charged for a trip you did not take, please click on the link below so that we can review your fare.

Please choose the most relevant issue of the situation you were in. Based on your answer, the driver will be re-educated.

If the driver refused your destination, let us know the details below after selecting boxes