How do I change the rating for a driver?

You can change the star rating you gave a driver from the receipt emailed to you after your trip.

From the email, select “Rate or tip.” You’ll be redirected to your account on where you can update the rating. If a trip was canceled, you won’t see the option to rate the driver.

To resend the receipt email:

  1. Open your app and tap “Account.”
  2. Tap “Trips.”
  3. Select the trip then tap “Receipt.”
  4. Scroll down and tap “Resend email.”

If you rate a driver 1 star, we’ll try not to match you with that driver in the future.

Ratings are designed to support both riders and drivers. By providing an accurate rating and sharing your feedback, you’re helping us ensure ride quality for everyone on the Uber platform.