If there’s a charge of exactly $1 or that looks like an extra, go the the link below:
If you didn’t take the trip you requested but the trip seems started, you can let us know below.
If you haven’t requested any trip at all but there’s a record, before contacting us, it’s a good idea to check with friends or family members who have access to your UT account or the payment method.
If there’s a charge that looks duplicate charge, make sure none of following apply:
If you paid in the vehicle to the driver in person right after the trip on a non-cash trip, please let us know with the proof of cash payment below.