I didn't collect cash from an in-person payment trip

Upon accepting an order, our app will clarify if the trip is a cash trip. It will be good if you have small changes for the riders with you. It is also your responsibility to ask for cash from the rider according to the amount shown on your final fare screen.

Forgot to collect cash?

In order to ease the communication gap, your contacts and name will be shared with the rider once you agree below and share the details below.

🚨 Make sure to answer “Agree to share phone number” and “Forgot to collect cash” before submitting the inquiry. Your fare won’t be reviewed if not.